Jackson Electric Membership Corporation will be limiting public access to its offices beginning Monday and continuing through March 27 in response to the coronavirus pandemic. .
The EMC’s offices will be open for drive-thru traffic only. “We will also scale-down office personnel, with most of our employees telecommuting,” according to a news release from the electric co-op.
In addition, during this period, disconnections of service for nonpayment is being suspended.
As a 24-hour operation, Jackson EMC always has employees on-site and on-call. Employees remain available by phone and email and stand ready to respond to any power outages if necessary. Customers are being encouraged to use MyJacksonEMC.com and our MyJacksonEMC mobile app to track energy use, make payments or report service issues.
“Jackson EMC takes the coronavirus disease pandemic seriously,” the release continues. “We are actively monitoring the coronavirus updates from the World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC) and will continue to respond based on the best advice of governments, public health authorities and medical professionals.”
If you have any questions, call us at 1-800-462-3691 or email [email protected].
