Habersham EMC is suspending the disconnection of service for nonpayment for electric service and its Internet service immediately and will also waive late fees. This applies to all residential and business accounts within its service area - and the policy will be in effect until further notice.
"We understand many of our members have had to change their daily routines due to COVID-19 and may face financial hardships as a result," states a company news release.
“...we want to do our part to help our members during this challenging time,” explains Whit Hollowell, Habersham EMC Acting CEO.
HEMC offices in Clarkesville and Cleveland remain open under normal operating hours. “We will continue to monitor the situation and make adjustments as necessary based on CDC guidelines. Members can also take care of many business-related topics by phone, online or through the SmartHub app,” adds Hollowell.
In addition, Trailwave Fiber subscribers will not be subject to late fees or disconnects for nonpayment.
"We understand how critical broadband service is...while subscribers learn and work at home,” Howell said.
Trailwave Fiber, Inc., a wholly-owned subsidiary of Habersham EMC, serves approximately 5,000 residential and commercial subscribers in Northeast Georgia.
As AccessWDUN reported Saturday, Jefferson-based Jackson EMC is also suspending disconnects for late payment.
